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Food Service Supervisor

2 months ago

Alliston, Ontario, Canada Lawlor Enterprises Inc. Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Lawlor Enterprises Inc. as a Team Lead. The successful candidate will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 food service staff, including food service counter attendants and food preparers.
    • Train staff in job duties, sanitation, and safety procedures.
    • Hire and manage food service staff.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Maintain records of stock, repairs, sales, and wastage.
    • Establish work schedules and ensure that staff are aware of their responsibilities.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and high-quality food.
  • Administrative Tasks
    • Maintain accurate records of staff performance, sales, and other relevant data.
    • Develop and implement strategies to improve customer satisfaction and staff performance.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service establishment.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Attention to detail and ability to maintain accurate records.
    • Client focus and efficient interpersonal skills.
Work Environment

The successful candidate will work in a fast-paced food service establishment, with a focus on providing exceptional customer service and high-quality food. The work environment will be dynamic and challenging, with opportunities for growth and development.

Language

The primary language of work is English.

Work Term

This is a permanent position.

Hours of Work

The successful candidate will work 30 to 40 hours per week.