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Operations Coordinator
2 months ago
New Age Group is a leading provider of managed security solutions, serving clients across Canada and the United States for over 20 years. We are a dynamic and growing company, seeking a highly motivated and results-driven individual to join our team.
Job SummaryThe Operations Analyst is a detail-oriented professional responsible for optimizing warehouse and inventory processes to ensure efficient operations. This role involves overseeing and optimizing inventory records and materials, including procurement responsibilities and vendor relationship management to meet budgetary constraints and project timelines.
Key ResponsibilitiesOperations and Continuous Improvements
- Identify operational requirements and opportunities for improvement
- Ensure documented procedures are accurate and up to date
- Work with senior management to implement changes as required
- Train employees to follow new processes for operations as required
- Assist in documenting notes and creating accurate meeting minutes during project kick-offs
Warehouse and Inventory
- Oversee storage, organization, and distribution of equipment, materials, and tools
- Maintain accurate inventory records and ensure timely restocking of all Stock-Item inventory
- Ensure equipment and materials are available for project, services, and maintenance work
- Allocate three days per week to pick equipment
- Manage all shipping and receiving of equipment and supplies
- Implement inventory control measures to prevent shortages and overstock situations
- Coordinate with other departments to streamline material handling and inventory processes
Purchasing
- Coordinate with Operations and Installation team to purchase just-in-time inventory and to ensure stock inventory level does not fall below specified threshold
- Review stock inventory level twice a week and initiate purchases
- Monitor and review the performance of product suppliers to ensure the goods meet quality, service, and pricing standards
- Review vendor contracts, complete vendor reviews, monitor overdue orders daily, coordinate communication to suppliers on issues such as rejected product, pricing errors, etc., and act on material shortages
- Produce monthly purchase reports for management team
Scheduling
- Coordinate the billable (on-site) and non-billable activities and assignments of the Operations team, IT Analyst team, and Installations team
- Manage the Operations Team's daily schedule
- Create detailed work schedules and allocate resources efficiently
- Collaborate with all departments to ensure projects are completed within specified timeframes
- Work closely with internal team members to build, evaluate, and optimize project schedules
Accepted Estimates Coordination
- Process customer orders (Accepted Estimates) and ensure accurate documentation
- Coordinate with various departments to fulfill order requirements
- Maintain customer satisfaction and ensure a smooth operational flow from order receipt to delivery
Data Management
- Collect, store, and analyze data and information to provide insights to senior management
- Maintain accurate records of inventory, purchases, scheduling, and work orders
Requirements
- Bachelor's Degree from an accredited college or university
- Business / administration management degree is a must
- IT, data management related degree is an asset
- Strong proficiency with Microsoft Office suite and data management tools
- Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
- Excellent communication and organizational skills
- Ability to manage time effectively, set priorities and meet deadlines
- Ability to work in fast-paced, self-motivated work environment
Competencies For Success
- Lead changes/ Change Management
- Training & Developments
- Speaking and Listening Skills
- Written skills
- Organization and Planning
- Ability to persuade and influence others
- Time management
- Collaborative working
- Identify patterns & concerns
- Problem solving
- Detail-oriented
- Personal development
- Adaptability
New Age Group offers a competitive salary based on experience and benefits.
Mandatory Requirements
New Age Group is a well-recognized company in the security industry and to protect the safety of our customers, the successful candidate will be required to provide a clean Criminal Background & Judicial Report for the past 5 years from Canada upon hiring. At this time, New Age Group will not be accepting applications outside of the Province of Ontario.
Job Types: Full-time, Permanent (in-office)
As part of the hiring process, New Age will be conducting a very thorough work reference check. Please have references available upon request.
Salary based on experience starts at $52K.