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Assistant Store Manager

2 months ago


London, Ontario, Canada PVH Corp. Full time
{"About the Role": "As a key member of our retail team, you will play a vital role in driving sales, profit, and customer satisfaction in our stores. Your leadership skills and passion for delivering exceptional customer experiences will inspire your team to achieve excellence in all aspects of store operations.

Key Responsibilities:

* Lead store teams to achieve sales, profit, and customer satisfaction goals
* Identify opportunities to grow the business and improve performance
* Maintain corporate visual merchandising directives and standards
* Collaborate with visual merchandising team to ensure clear communication and understanding
* Partner with store management team to build on business opportunities and achieve company standards and objectives
* Focus staff on quality relationships with internal and external customers
* Complete daily/weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory levels
* Analyze store level reports and create action plans to improve results
* Assist with manpower planning, identification, recruitment, interviewing, and hiring processes
* Build bench strength for key positions, including possible successors
* Participate in weekly management meetings and staff meetings
* Clearly communicate store and individual sales goals and key performance expectations

About You:

* You connect with consumers and have a previous track record of supervisory or specialist roles within a premium or luxury brand
* You'll have previous people management experience and act with purpose to resolve conflict and unproductive disagreements
* You are energetic and inspire trust, showing a clear presence on the shop floor
* You'll approach all issues with a 'can do' approach and make informed decisions to find in-store solutions

About What We Offer:

* At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work
* PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world
* We are brand builders who focus our passion and creativity to build Calvin Klein and Tommy Hilfiger into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector
"}