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Food Operations Manager

3 months ago


Markham, Ontario, Canada The P&G Coffee Group Inc. Full time
Position Overview: We are seeking a dedicated and experienced individual to oversee our culinary operations at The P&G Coffee Group Inc. This role requires a strong leader who can manage a team effectively while ensuring high standards of food quality and service.

Qualifications:
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 1 year to less than 2 years in a supervisory role within the food service industry.
Work Environment: The position is set in a bustling coffee shop atmosphere, which can be noisy and fast-paced.

Key Responsibilities:
  • Develop and implement strategies to meet work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure that food quality and service adhere to established standards.
  • Prepare budgets and cost estimates for operations.
  • Address and resolve customer complaints and concerns.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit operational reports.
  • Oversee the assembly of food trays.
  • Establish and manage work schedules for the team.
Supervision: This role involves supervising a team of 1 to 10 individuals, including food service counter attendants and food preparers.

Work Conditions:
  • Fast-paced and dynamic work environment.
  • Ability to work under pressure.
  • Combination of sitting, standing, and walking throughout the shift.
  • Standing for extended periods is required.
  • Position may be physically demanding.
Personal Attributes:
  • Strong client focus and interpersonal skills.
  • Excellent verbal communication abilities.
  • Flexibility and adaptability in a team setting.
Employment Type: Permanent position with a work schedule of 30 to 40 hours per week. Language of Work: English.