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Restaurant Team Lead

2 months ago

Yellowknife, Northwest Territories, Canada Soul Restaurants Canada Inc Full time
Job Summary

We are seeking a highly skilled Shift Operations Manager to join our team at Soul Restaurants Canada Inc. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant during peak hours.

Key Responsibilities
  • Establish Operational Procedures: Develop and implement effective methods to meet work schedules, ensuring seamless service delivery.
  • Staff Supervision and Coordination: Oversee and coordinate the activities of staff who prepare and portion food, ensuring high-quality standards are met.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing resources.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Financial Management: Prepare budget and cost estimates, maintaining accurate records of stock, repairs, sales, and wastage.
  • Reporting and Record-Keeping: Prepare and submit reports, maintaining a comprehensive record of operational activities.
  • Scheduling: Establish work schedules, ensuring adequate staffing levels during peak periods.
Work Environment and Physical Demands
  • Work Conditions: Combination of sitting, standing, and walking, requiring a high level of physical stamina.
Personal Qualities and Skills
  • Interpersonal Skills: Possess efficient interpersonal skills, with excellent oral communication abilities.
  • Flexibility: Demonstrate flexibility in a fast-paced environment, adapting to changing circumstances.
  • Work Term: Permanent position, requiring a long-term commitment to the role.
  • Work Language: English language proficiency, with the ability to communicate effectively with staff and customers.
  • Hours of Work: 30 to 40 hours per week, with flexibility to work varying shifts, including evenings and weekends.