Retail Store Manager

4 weeks ago


Kelowna, British Columbia, Canada YM Inc. (Sales) Full time
Job Title: Retail Store Supervisor

YM Inc. (Sales) is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our sales team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales staff, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
  • Inventory Management: Manage inventory levels, including ordering and receiving merchandise, and maintaining accurate inventory records.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail supervisory role.
  • Language: English.
What We Offer:
  • Health Benefits: Comprehensive health care plan.
  • Support for Persons with Disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Supports newcomers and/or refugees with foreign credential recognition and provides diversity and cross-cultural trainings to create a welcoming work environment.
  • Support for Youths: Provides awareness training to employees to create a welcoming work environment for youth.
  • Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Mature Workers: Applies hiring policies that discourage age discrimination and provides staff with awareness training to create a welcoming work environment for mature workers.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities and provides diversity and cross-cultural training to create a welcoming work environment.

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