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Billing Services Specialist

2 months ago

Vancouver, British Columbia, Canada CliftonLarsonAllen Full time

**Job Summary**

CliftonLarsonAllen is seeking a highly skilled Billing Services Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate billing, and resolving customer inquiries.

**Key Responsibilities:**

  • Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Process and manage customer accounts, ensuring accurate and timely billing.
  • Research and resolve ownership issues with county assessors, maintaining accurate records and notes on customer accounts.
  • Assist with preparation and mailing of customer bills, delinquent notices, and shut-off notices.
  • Collect and post payments on account, assist with payment arrangements, and prepare correspondence to support communications with residents and others.

**Requirements:**

  • Minimum three years of customer service experience with strong data entry skills.
  • Three or more years of familiarity with Accounts Receivable principles.
  • High school diploma or equivalent required. Associates degree in customer service or business-related field a plus.

**What We Offer:**

CliftonLarsonAllen offers a comprehensive benefits package, including health, dental, vision, 401(k), and more. We are an equal opportunity employer and welcome applications from diverse candidates.