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Retail Store Manager

2 months ago

Montmagny, Quebec, Canada Dollarama L.P.S.E.C. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Dollarama L.P./S.E.C. as a key member of our retail operations team.

Key Responsibilities
  • Supervise and Manage Staff: Lead and motivate a team of 11-15 employees, providing guidance and support to ensure excellent customer service and sales performance.
  • Assign Sales Workers to Duties: Effectively allocate tasks and responsibilities to ensure efficient store operations and maximize sales potential.
  • Hire and Train Staff: Recruit, train, and develop a high-performing team, focusing on customer service, sales, and operational skills.
  • Establish Work Schedules: Create and manage work schedules to meet business needs, ensuring adequate staffing and minimizing labor costs.
  • Sell Merchandise: Demonstrate a strong understanding of our products and services, providing excellent customer service and promoting sales growth.
  • Resolve Issues: Proactively address customer complaints, supply chain disruptions, and other operational challenges, ensuring a positive shopping experience.
  • Organize and Maintain Inventory: Effectively manage inventory levels, ensuring accurate stock counts, and minimizing stockouts and overstocking.
  • Supervise and Coordinate Activities: Oversee daily store operations, ensuring a safe and efficient work environment, and maintaining high standards of customer service.
  • Oversee Payroll Administration: Manage payroll processes, ensuring accurate and timely payment of employees.
  • Conduct Performance Reviews: Regularly evaluate employee performance, providing constructive feedback and coaching to drive improvement.
About You

We are looking for a highly motivated and experienced Retail Store Supervisor who possesses excellent leadership and communication skills, with a strong focus on customer service and sales growth.

Key qualifications include:

  • 1-2 years of retail management experience
  • Proven track record of sales growth and customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Join our team and contribute to the success of Dollarama L.P./S.E.C. as a Retail Store Supervisor.