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Customer Service Manager

1 month ago

Montreal, Quebec, Canada Destination Dollar Plus Full time
Customer Service Manager

We are seeking a highly skilled Customer Service Manager to join our team at Destination Dollar Plus.

Responsibilities
  • Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
  • Manage and resolve customer complaints in a timely and professional manner.
  • Develop and implement customer service strategies to improve overall customer satisfaction.
  • Collaborate with internal teams to ensure seamless customer experience.
Requirements
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
  • Previous experience in customer service or a related field.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.