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Childcare Facility Manager
2 months ago
The Childcare Facility Manager will oversee the daily operations of the Métis Family Services Childcare Centre, ensuring alignment with cultural safety and trauma-informed practice principles. This role will play a crucial part in defining program methodologies, establishing policies and procedures, and managing labor relations.
Key Responsibilities- Operational Management
- Implement a trauma-informed and culturally competent practice approach in daily operations.
- Ensure compliance with municipal, provincial, and federal policies and regulations.
- Liaise with childcare and family agencies throughout Mission.
- Develop effective childcare policies and procedures manuals.
- Oversee registration of children, including wait-list management and communication strategies.
- Facilitate ongoing feedback from families and respond to inquiries or complaints.
- Update and maintain the Childcare Centre's online presence.
- Ensure adequate security in the facility.
- Work on the floor as an Early Childhood Educator as backup for staff absences.
- Identify families needing outreach and connect them to Métis Family Services and local support organizations.
- Develop a supply list and oversee procurement processes.
- Ensure compliance with health, safety, and licensing regulations.
- Personnel Management
- Oversee staff recruitment, retention, and well-being, including interviewing, hiring, training, and supervising Early Childcare Educators and Assistants.
- Interview and hire new staff.
- Develop and implement a comprehensive labor management strategy.
- Manage vacation time and overtime to minimize salary liability.
- Set performance expectations and oversee performance and training plans.
- Carry out workplace investigations, apply progressive discipline, and terminate staff employment as required.
- Manage staff succession and progression planning.
- Provide leadership and support to Childcare staff.
- Conduct regular communications, planning, and strategy meetings with staff and stakeholders.
- Complete staff scheduling, payroll, performance evaluations, and coaching.
- Oversee or designate supervision of practicum students.
- Lead and support key opportunities for staff recognition.
- Ensure personnel comply with the Community Care Facility Act.
- Financial Management
- Develop and administer annual budgets to meet the program's financial planning goals.
- Prepare monthly cash flow forecasts and recommend reallocation of funds.
- Develop and maintain financial controls and procedures within the Childcare Centre.
- Assume primary responsibility for internal controls for family fees.
- Maintain a PCI-compliant transaction system.
- Oversee daily program expenditures, ensuring funds are spent within program guidelines.
- Assist the finance department with reports and provide feedback as required.
- Collaborative Partnerships
- Work with community partners, Fraser Valley Métis Association, and program funders.
- Develop initiatives focusing on strong service delivery that positively impact staff and family experiences.
- Lead and participate in Childcare Centre meetings and leadership development initiatives.
- Ensure program delivery aligns with service deliverables outlined in funding contracts.
- Address complaints and resolve problems as required.
- Ensure effective communication with supervisor, clients, and families.
- Consult with the Director of Programs and Practice on a case-by-case basis.
- Maintain individual client files and ensure confidentiality.
- Provide written documents and monthly reports to the Director of Programs and Practice.
- Perform other related duties as required.
