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Cleaning Operations Manager

2 months ago

Kelowna, British Columbia, Canada ProStyle Cleaning Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Cleaning Operations Manager at ProStyle Cleaning. As a key member of our operations team, you will be responsible for overseeing the daily activities of our cleaning staff and ensuring that our clients receive exceptional service.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of cleaning professionals to meet the needs of our clients.
  • Site Inspections: Conduct regular site inspections to ensure that our cleaning standards are met and that our clients are satisfied with the level of service provided.
  • Budgeting and Cost Control: Prepare and manage budgets for cleaning operations, ensuring that costs are controlled and that our clients receive value for money.
  • Client Communication: Develop and maintain strong relationships with our clients, understanding their needs and preferences, and communicating effectively with them to ensure that their expectations are met.
  • Team Management: Supervise and coordinate the activities of our cleaning staff, providing guidance and support as needed to ensure that our clients receive exceptional service.
  • Quality Control: Implement and maintain quality control processes to ensure that our cleaning standards are met and that our clients are satisfied with the level of service provided.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a supervisory or management role
  • Work Setting: Willing to relocate for the right opportunity
  • Personal Suitability: Dependability, initiative, reliability, and strong communication skills
What We Offer
  • Competitive Salary: A competitive salary and benefits package
  • Opportunities for Advancement: Opportunities for career advancement and professional growth
  • Collaborative Work Environment: A collaborative and supportive work environment