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Account Executive, Inside Sales and Customer Service Specialist

2 months ago

Dunham, Quebec, Canada Transforce Beltal inc. Full time
Job Title:

Account Executive, Inside Sales and Customer Service

Purpose of the Position:

As an Account Executive, Inside Sales and Customer Service, you will be responsible for advising regular customers by processing a constant supply of requests for quotes, regularly following up on quotes, closing sales, processing orders, and ensuring quality local customer and after-sales service.

Key Responsibilities:
  • Produce quotes according to customer needs
  • Follow up on quotes to close sales
  • Process orders for production
  • Maintain client files
  • Offer quality customer and after-sales service
  • Collaborate with other team members
  • Maintain in-depth knowledge of the company's products and services
Requirements:
  • College diploma in administration and/or mechanical engineering
  • 2-3 years of experience in inside sales and customer service
  • Knowledge of industrial mechanics
  • Knowledge of conveyor belts is a major asset
  • Ease in the use of computer systems, ERP and CRM environment
  • Excellent people skills, patience, and calmness
  • Curiosity to learn, sense of organization, methodical, initiative, and autonomy
  • Ability to work on multiple files at the same time and priority management
  • Concern for a job well done, excellent team spirit, mutual aid, and diligence
  • Bilingualism essential, speaking and writing (English, French)
About Us:

Transforce Beltal inc. is a world-class leader in belt consulting, support, design, manufacturing, and distribution. We are committed to providing the highest quality products and services, using premium materials, and adhering to the highest industry standards.

Why Join Us:

As a member of our team, you will have the opportunity to work in a dynamic and open work climate with a work team concerned about the well-being of each other. You will also have the chance to develop your skills and knowledge in a fast-paced and innovative environment.