Customer Service Specialist for Pets H/F

1 month ago

Matane, Canada Legault Group Full time

Position Overview

Job Title

Advisor H/F

Employment Type

Permanent part-time

Mission Statement

Join a dedicated community focused on animal welfare: Evolve. Innovate. Excel.

Are you seeking a role that provides flexibility, appreciation, and enjoyment in your work? At Legault Group, we are a Quebec-based organization committed to enhancing knowledge in pet nutrition and well-being. Our mission is to assist and guide our clients with integrity and expertise. We are in search of individuals eager to positively impact the lives of our beloved pets and their owners. Our advisors thrive in an environment where fairness and transparency are paramount. We prioritize building trusting relationships with our clients to support them through the various stages of their pets' lives.

CAREER AT LEGAULT GROUP OFFERS:

4,888 connections with humans and animals through visits from our delightful animals in-store, featuring a variety of species.A lifestyle centered on well-being: We value the balance between personal, family, and academic life, ensuring a well-distributed workload for both full-time (28 to 40 hours) and part-time (15 to 20 hours) schedules. Full-time employees are eligible for group insurance and telemedicine services from day one, as we prioritize our employees' well-being.Expanding your knowledge in the animal domain through the Legault Academy. Are you naturally inquisitive and eager to learn? We have an Academy dedicated to training our staff on various topics, including nutrition and animal behavior. Our strength lies in our expertise in advisory roles regarding the products and services we offer, as well as in delivering a personalized customer experience that our employees contribute to daily.Engaging in a fulfilling experience within a family-owned and community-oriented Quebec company. At Legault Group, we actively support various organizations dedicated to the care of abandoned or stray animals.

A TYPICAL DAY INCLUDES:

Warmly greeting customers, identifying the needs of their four-legged companions, and providing valuable advice;Utilizing your merchandising skills to implement the marketing department's planograms;Enhancing the customer experience during transactions at the register;Embodying and promoting Legault Group's values consistently for both customers and your team;Receiving orders and organizing merchandise.

Candidate Profile

YOUR QUALITIES:

Experience in customer service and cash handling (preferred);Experience with animals (preferred);Knowledge of nail trimming (preferred);Education in sales, business management, or animal care (preferred);A talent for connecting with people and fostering positive relationships;Valuing collaboration and teamwork as essential to achieving organizational goals;Ability to manage multiple tasks and priorities with strong organizational skills;Fluent communication in French (English is a plus);Comfortable with lifting heavy items.

Our philosophy emphasizes understanding the individual behind each resume. We aim to provide everyone with the opportunity to showcase their uniqueness and talents. We primarily seek a personality, an ambassador who wishes to grow within the company and invest in their team. We celebrate diversity and inclusion, welcoming individuals from all backgrounds.

Join us in this remarkable journey and create your own story: Imagine being an Inspiring Advisor. Embrace this wonderful mission of making a difference in an environment filled with stimulating challenges, focused on well-being, development, and recognition of our proud community.

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