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Cable and Internet Service Technician

3 months ago

Amqui, Quebec, Canada Cogeco Full time

We are seeking a dedicated individual to join our team as a Cable and Internet Technician.

Job Overview:

  • Responsible for the installation, disconnection, and troubleshooting of cable and internet services at client locations.
  • Engage in promoting and selling various products and services to enhance customer experience.

Customer Service Focus:

  • Deliver outstanding customer service to ensure satisfaction.
  • Actively listen to customer requirements and respond with appropriate solutions.

Key Duties:

  • Set up necessary equipment for customer connectivity.
  • Ensure all equipment is functioning correctly.
  • Handle customer cancellation inquiries professionally.
  • Conduct maintenance and repair tasks as needed.

Qualifications:

  • Educational qualifications in electronics, telecommunications, or a related discipline.
  • Proven experience in the installation of telecommunications systems.

Work Hours:

Flexible schedule totaling 37.50 hours per week, available from Sunday to Saturday.

Compensation:

Hourly wage for technical services ranges from $24.54 to $38.08.

This position reports to the Assistant Director of Technical Operations.