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Customer Service Representative

2 months ago

Stratford, Ontario, Canada Crunch Fitness (CFC003) Full time

{"h2": "About the Role
", "ul": [{"li": "As a key member of our Crunch Fitness team, you will be responsible for providing exceptional customer service to our members and guests."}, {"li": "You will be the first point of contact for members and guests, ensuring a warm and welcoming atmosphere at all times."}], "h2": "Responsibilities
", "ul": [{"li": "Membership Sales: Meet and exceed sales targets by promoting our membership options and services to potential customers."}, {"li": "Customer Service: Provide prompt and courteous service to members and guests, addressing their needs and concerns in a professional and friendly manner."}, {"li": "Facilitate Member Requests: Respond to member inquiries and requests in a timely and efficient manner, escalating issues to management as needed."}, {"li": "Maintain a Clean and Organized Work Area: Ensure the front desk area is clean, organized, and well-maintained at all times."}, {"li": "Opening and Closing Duties: Perform opening and closing duties as assigned by management, including but not limited to, restocking supplies and preparing the front desk area for the next shift."}], "h2": "Requirements
", "ul": [{"li": "Fluent in English"}, {"li": "Proficient reading and writing skills"}, {"li": "Strong computer skills"}, {"li": "Available to work a variety of shifts, including evenings and weekends"}], "h2": "Special Skills
", "ul": [{"li": "Strong customer service skills"}, {"li": "Exceptional communication skills"}, {"li": "Attention to detail"}], "h2": "Meetings
", "ul": [{"li": "Monthly or Weekly Department Meetings Employee Training Meetings"}]