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Revenue Collection Specialist

2 months ago

Malahat, British Columbia, Canada RLC Park Services Full time

Job Summary:

The Revenue Collection Specialist is responsible for ensuring the efficient and effective collection of revenue within specific parks in a region or bundle area. This role is a key part of the RLC Park Services team, working closely with Park Managers and other stakeholders to achieve revenue goals.

Key Responsibilities:

  • Contribute to ensuring the Permit area is safe, clean, and functional.
  • Collect revenue from all Park Campground users, utilizing established procedures and protocols.
  • Handle Discover Camping Reservations, allocating sites and registering reservation holders as needed.
  • Provide information to current and potential Park users, serving as a liaison between RLC Park Services and local tourism centers.
  • Collaborate with BC Parks office to inform them on campground attendance and available space.

Operational Responsibilities:

  • Set up float and McBees, registering campers using the One-Write camping permit and/or self-registration envelopes and/or computer.
  • Be aware of any problems and potential problem campers, refusing entry if necessary and notifying security as needed.
  • Post 'Closed' sign in designated area when campground is full.
  • End of shift procedures: make new float, cash out, complete daily summary, deposit money and cash-out sheet in safe, and issue refunds as necessary.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with handling cash and financial transactions.
  • Knowledge of Discover Camping Reservations system and ability to learn and adapt to new systems.