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Collections Specialist

4 weeks ago


Windsor, Ontario, Canada WFCU Credit Union Full time
Job Title: Collections Assistant

We are seeking a highly skilled and detail-oriented Collections Assistant to join our team at WFCU Credit Union. As a Collections Assistant, you will play a critical role in providing excellent service to our members by executing technical and administrative duties with complete accuracy.

Key Responsibilities:
  • Administer the delinquency notice process, including verifying information and posting on the banking system.
  • Run daily delinquency reports and update as required.
  • Assist with the administration of bankruptcies, including coordinating files, preparing proof of claim, and updating the banking system.
  • Follow up with members on overdue payments for loans, leases, mortgages, overdrafts, lines of credit, and cancelled insurance policies.
  • Prepare correspondence with CUMIS regarding CDI.
  • Conduct loan reviews in accordance with established timelines.
  • File all delinquent loan correspondence.
  • Perform various activities related to documentation, filing, and reporting.
Requirements:
  • Post-secondary education in Office Administration or a relevant field of study.
  • A minimum of two years' experience in a related position processing insolvencies, bankruptcies, and delinquencies.
  • Strong written and verbal communication skills.
  • Attention to detail and accuracy.
  • Ability to multitask and maintain adherence to strict policies and procedures.
  • Excellent computer proficiency operating Microsoft Office programs.
Preferred Qualifications:
  • Prior experience within the financial services industry.

We offer a competitive compensation package, including comprehensive benefits and training programs, as well as a fantastic wellness program with several distinctive perks. If you are a motivated and detail-oriented individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.