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We are seeking a highly skilled and experienced Security Programs Manager to join our team at Paladin Security. As a key member of our management team, you will be responsible for managing a portfolio of clients and overseeing the security teams within that portfolio.
Key Responsibilities- Client Relationship Management: Develop and maintain excellent relationships with clients to ensure their needs are met and exceeded.
- Security Team Management: Oversee the security teams within the portfolio, ensuring they are adequately trained and equipped to meet industry, corporate, and client standards.
- Site Evaluations: Conduct regular site evaluations to identify areas for improvement and ensure compliance with company policies and client standards.
- Incident Reporting: Monitor and respond to incident reports, taking appropriate action to address any issues or concerns.
- Staffing and Training: Conduct interviews and select security staff for sites within the portfolio, ensuring they meet company policies and client standards.
- Performance Management: Evaluate security staff based on company policies and client standards, providing motivational and disciplinary discussions as needed.
- Business Development: Promote Paladin Security's business and services to clients and stakeholders, ensuring alignment with company goals and objectives.
- Experience: At least 2 years of experience in a supervisory or managerial role, preferably in security.
- Education: Diploma in Security Management, Criminology, or a related field (preferred but not required).
- Skills: Strong communication and leadership skills, proficiency in Microsoft Office, and a valid Class 5 driver's license.