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Food Service Supervisor

2 months ago


Grand FallsWindsor, Newfoundland and Labrador, Canada Lucky Fortune Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Lucky Fortune Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of our food preparation and service staff, ensuring that they are working efficiently and effectively to meet our high standards.
  • Training and Development: Train and develop our staff in their job duties, sanitation and safety procedures, and customer service skills.
  • Inventory Management: Estimate and manage the inventory of ingredients and supplies required for meal preparation, ensuring that we have the necessary stock to meet customer demand.
  • Customer Service: Ensure that our customers receive exceptional service, addressing any complaints or concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for our management team.
  • Menu Planning: Work with our chef to prepare food order summaries and ensure that our menu offerings meet the needs of our customers.
  • Team Management: Hire and manage our food service staff, ensuring that we have the right people in the right roles to deliver exceptional service.
Requirements
  • Education: Other trades certificate or diploma.
  • Experience: 2 years to less than 3 years of experience in a similar role, or equivalent experience.
  • Language: Fluency in English is required.