Food Service Team Member

2 weeks ago

Walkerton, Ontario, Canada Pizza Delight Full time

About the Role

Pizza Delight is seeking a skilled and enthusiastic Food Service Team Member to join our team. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

Main Responsibilities

  • Food and Beverage Service
    • Take orders and transmit them to the kitchen staff through our point-of-sale system
    • Prepare and serve beverages, wines, liquors, and cocktails while adhering to our customer service protocol
    • Serve meals and ensure quality service in the dining room, adhering to our customer service protocol
  • Table Setting and Maintenance
    • Prepare table settings and perform meal and dessert service
    • Clear, clean, and reset tables in the dining room
    • Wash and put away dishes
  • Customer Service
    • Greet guests, present menus, make suggestions, and answer questions about food and beverages
    • Make use of sales techniques to enhance customer satisfaction
    • Take reservations and greet take-out counter guests
  • Financial Transactions
    • Prepare and present bills for meals and/or beverages
    • Receive payments and balance daily financial transactions
  • General Duties
    • Perform other tasks as requested by the supervisor
    • Ensure constant cleanliness of your work area
    • Organize your work area and work efficiently

Requirements

To be successful in this role, you will need:

  • Experience in restaurant operations (on-the-job training provided)
  • Manual dexterity and attention to detail
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent interpersonal and communication skills
  • Ability to work a varied schedule, including evenings, weekends, and statutory holidays

Working Conditions

As a member of our team, you can expect to work in a noisy environment with occasional pressure to maintain a fast pace. Work hours are generally pre-scheduled, with occasional overtime. Part-time work may be available, and schedules may include split shifts.

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