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Food Service Supervisor

2 months ago

Vancouver, British Columbia, Canada Pizza Hut Full time
Pizza Hut Food Service Supervisor Job Description

We are seeking a highly skilled Food Service Supervisor to join our team at Pizza Hut. As a Food Service Supervisor, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our fast-paced environment.
  • Supervise and Coordinate Staff: Lead and motivate our team of food service staff to ensure that they are working together effectively to provide excellent customer service.
  • Train Staff: Provide comprehensive training to our staff on job duties, sanitation and safety procedures, and quality control standards.
  • Estimate Ingredients and Supplies: Accurately estimate the ingredients and supplies required for meal preparation to ensure that we have sufficient stock.
  • Ensure Quality Control: Monitor and maintain the quality of our food and service to meet the high standards expected by our customers.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints or concerns, resolving issues in a timely and satisfactory manner.
  • Maintain Records: Accurately maintain records of stock, repairs, sales, and wastage to inform business decisions.
  • Prepare Reports: Prepare and submit regular reports to management on sales, customer feedback, and other key performance indicators.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Personal Suitability: Efficient interpersonal skills, flexibility, and a team player attitude.
Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a fast-paced environment with high pressure to meet customer demands.
  • Physical Capabilities: Ability to work in a physically demanding environment, standing for long periods, and lifting heavy objects.
Other Benefits:
  • Permanent Employment: Opportunity for permanent employment with Pizza Hut.
  • English Language: English language proficiency required.
  • Hours of Work: 40 hours per week.