Dispatcher

3 weeks ago


Longueuil, Quebec, Canada First Student Canada-Transco Full time

Job Title: Dispatcher

Job Summary:

Transco is seeking a Dispatcher to join our team. As a Dispatcher, you will be responsible for coordinating the movement of buses, ensuring timely schedules, and providing exceptional customer service.

Key Responsibilities:

  • Supervise bus routes and schedules
  • Provide guidance and support to drivers and monitors
  • Manage a high volume of phone and radio communications
  • Respond to customer complaints and escalate to supervisor as needed
  • Act as primary point of contact for key clients
  • May be responsible for handling reservations, billing, and payroll for drivers
  • Develop solutions to pickup and delivery issues
  • Compile driver schedules and perform various administrative tasks as needed
  • Support daily operations and special projects

Requirements:

  • 3-5 years of experience
  • Class 2 driver's license required
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to work under pressure and meet deadlines
  • Previous experience as a driver, dispatcher, or telecommunications representative
  • Computer skills

About Us:

At Transco, we are committed to providing exceptional service to our clients. We offer a positive and enriching work environment, with opportunities for advancement and professional growth.

How to Apply:

Apply now to join our team and take the first step towards a rewarding career with Transco.


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