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Program Support Specialist
2 months ago
Job Summary
BC Housing is seeking a skilled Program Support Specialist to join our team. As a Program Support Specialist, you will work closely with tenants and program participants in our Semi-Supported living sites to help them develop the life skills needed to live independently.
Key Responsibilities
- Assist tenants/program participants in developing and implementing Individual Service Plans (ISPs) to achieve their goals.
- Work alongside the Housing and Health Nurse to provide tailored support through individual assessment, goal planning, and the modelling of life skills.
- Develop and implement individual and group programming to support tenants/program participants in achieving their goals.
- Collaborate with internal departments and external community partners to facilitate access to community services and resources for tenants/program participants.
Requirements
- Diploma in community social service, health care delivery, community mental health, or other relevant fields.
- Sound experience working in a community mental health setting with diverse populations that face multiple barriers to successful housing.
- Or an equivalent combination of education, training and experience acceptable to the employer.
Preferred Qualifications
- Sound knowledge of BC Housing and social housing programs, and their role in the social service system.
- Sound knowledge of psychosocial rehabilitation principles.
- Sound knowledge of current social issues such as poverty, homelessness, mental illness, addictions, harm reduction, overdose awareness, suicide etc.
- Strong analytical, problem-solving, and time-management skills.
- Excellent oral and written communication skills.
- Strong skills in crisis intervention, mediation, and conflict resolution.
- Proficient in the use of MS Office applications (Word, Excel, PowerPoint) and basic computer systems.
Working Conditions
- Ability to work a variety of shifts, including evenings and weekends.
- Ability to lift up to 10kg with assistance.
- Ability to arrange suitable transportation to various sites.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a dynamic team and make a positive impact in the lives of our tenants/program participants.
