Sales Associate
3 days ago
About the Role:
We are seeking a highly skilled Sales Associate to join our team at Eclipse Stores Inc. As a Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service, including:
- Greeting each customer in a friendly and professional manner
- Assisting customers in selecting merchandise
- Suggesting products to customers to enhance their shopping experience and increase sales
- Responding to customer inquiries and resolving any issues
- Ensuring compliance with company customer service policies
- Responding to customer questions, when possible
Additional Tasks:
- Adhere to all company policies and procedures
- Follow all health and safety protocols at all times
- Complete cleaning tasks as assigned
- Ensure the store is always well-organized: hanging, folding, and arranging merchandise according to company guidelines
- Follow guidelines for loss control, understanding and being aware of potential shoplifting situations. Be aware of the store and customers at all times
- Develop and maintain friendly working relationships with colleagues, Assistant Manager, and Manager
- Communicate effectively and respond promptly to all requests from Assistant Manager and Manager
Operations/Loss Control:
- Ensure the smooth operation of the cash register according to company procedures
- Assist with inventory control, including:
- Physical inventory
- Shipping and receiving
- Use of security tags and control of fitting room
- Assist with other aspects of the store as needed
- Open and close the store, as required
Presentation/Visual Merchandising:
- Assist with the execution of visual merchandising plans and directives
- Assist with price changes
- Assist with the launch of new products
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