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Culinary Team Lead

2 months ago

Cold Lake, Alberta, Canada Original Joe's Cold Lake Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Original Joe's Cold Lake. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Leadership and Management
    • Supervise and train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports to management
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Ensure that all customers receive exceptional service and have a positive dining experience
  • Culinary Knowledge
    • Have knowledge of the establishment's culinary genres and be able to provide recommendations to customers
  • Work Environment
    • Work in a fast-paced environment with tight deadlines and high pressure
    • Stand for extended periods and walk frequently
  • Personal Qualities
    • Be a team player with excellent interpersonal skills and the ability to work effectively with others
    • Have excellent oral communication skills and be able to provide clear instructions to staff
    • Be flexible and able to adapt to changing circumstances
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a similar role
  • Equivalent experience may be considered
Work Conditions

This is a permanent, full-time position working 35 to 40 hours per week. The work language is English.