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Store Supervisor

2 months ago


Prince George, British Columbia, Canada Onyx Stones & Custom Cabinets Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Onyx Stones & Custom Cabinets Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.

Key Responsibilities
  • Leadership and Management: Supervise and manage a team of 3-4 sales associates, providing guidance and support to ensure they are meeting their sales targets and providing excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Sales and Customer Service: Meet or exceed sales targets, while providing exceptional customer service to ensure customer satisfaction and loyalty.
  • Reporting and Analysis: Prepare and submit regular sales reports, analyzing sales data to identify trends and opportunities for growth.
  • Problem-Solving: Resolve customer complaints and issues in a professional and timely manner, ensuring that customer satisfaction is maintained.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of retail management experience
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment

This is a permanent, full-time position, working 40 hours per week in a fast-paced retail environment. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and sales.