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Retail Operations Leader

3 months ago

Etobicoke, Ontario, Canada Aveda Full time
Position Overview
We are seeking an enthusiastic and motivating Store/Retail/Counter Manager to guide, mentor, and develop our team of Sales Associates in achieving all sales, customer service, and operational objectives. Ideal candidates will possess demonstrated leadership, coaching, and business management expertise acquired in a high-energy retail setting. This is a remarkable opportunity for you to take charge of your own store. You will hold complete responsibility for crafting and implementing a flexible business strategy aimed at attracting and retaining customers through targeted marketing, impactful in-store activities, exceptional customer relationship management, and the guidance of a high-performing team. If you are a driven self-starter with a talent for business strategy and a commitment to coaching others to realize their full potential, this could be the ideal position for you and a significant step towards a rewarding career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at the point of sale, and this initial management role, which offers exposure to business strategy, consumer insights, event management, customer relationship management, and frontline marketing, will equip you with the comprehensive skills necessary for advancement within the Beauty Industry. With a culture that values diverse perspectives and individuals, we provide progressive career opportunities, exceptional training and development, and a competitive compensation and benefits package.

Requirements
Proven experience in retail management or assistant retail management, preferably in cosmetics Ability to deliver inspiring, genuine, and personalized customer service Prior experience in business planning, including setting sales and customer service goals, sales analysis, and staff scheduling Experience in retail operations, including inventory and facilities management, as well as cash reconciliation Demonstrated success in leading a team to meet sales and customer service objectives Experience in organizing and executing in-store events Willingness to work retail hours, including days, nights, weekends, and special events in a fast-paced environment Familiarity with retail point-of-sale software Proficient in Microsoft Office; candidates must be able to provide proof of eligibility to live and work in the country if invited for an interview Anticipated Hourly Range: $25.34 to $38.12 (Depending on qualifications, skills, experience, and/or budget). Additionally, Aveda offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. The Company also maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Further details regarding the commission plan will be provided as part of your onboarding process.