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Food Service Supervisor

2 months ago

Windsor, Ontario, Canada Real Fruit Bubble Tea INC. Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Real Fruit Bubble Tea INC. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining a high level of quality in our food and beverage offerings.

Key Responsibilities
  • Leadership and Management
    • Supervise and train staff to ensure excellent customer service and high-quality food preparation
    • Conduct performance reviews and provide constructive feedback to team members
  • Operations and Logistics
    • Manage inventory and supplies to ensure efficient operations
    • Implement and maintain health and safety protocols to ensure a safe working environment
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner
    • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Administrative Tasks
    • Manage employee schedules and time-off requests
    • Maintain accurate records and reports to ensure compliance with company policies and regulations
Requirements
  • Education
    • College or CEGEP diploma in a related field (e.g. hospitality, business administration)
  • Experience
    • Minimum 1 year of experience in a restaurant management or supervisory role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and multitask
    • Strong attention to detail and organizational skills
What We Offer
  • Competitive Salary and Benefits
    • Competitive salary and benefits package, including dental and health care plans
  • Opportunities for Advancement
    • Opportunities for career advancement and professional growth within the company