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Full Time Service Lead

2 months ago

Halifax, Nova Scotia, Canada YWCA Halifax Full time

Job Title: Nova Scotia Transition and Advocacy for Youth Team Lead

Job Classification: Full Time, Term

About YWCA Halifax: YWCA Halifax is a progressive, multi-service, not-for-profit organization dedicated to improving the lives of women, girls, two-spirited and gender diverse people and their families at critical turning points in their lives. We work to transform lives by providing a continuum of services and programs that drive lasting positive change. Our four program focus areas include: promoting the health, wellness, and leadership of women and girls; advancing women's economic and housing security; delivering quality, accessible, early learning, and childcare; and working to end violence against women, girls and gender diverse individuals.

Job Summary: We are seeking a Team Lead responsible for the Nova Scotia Transition and Advocacy for Youth (NSTAY) program. The Team Lead will support the NSTAY Peer Outreach Workers and work in partnership with the Transition and Exploitation Service System (TESS) by brokering and coordinating supports. The Team Lead will also oversee the Family and Community Outreach Program.

Key Responsibilities:

  • Make initial connection with referring agencies, assess eligibility, and match new intakes with peer outreach workers.
  • Work closely with peer outreach to establish programs, achieve program goals, to maintain high quality of service delivery standards and ensure the well-being of participants.
  • Weekly peer support meetings with peer outreach.
  • Provides emergency/on call assistance as needed.
  • Maintains appropriate and up-to-date participants' case notes and care plan in accordance with YWCA policies and procedures, and confidentiality/privacy policies and program funder's requirements.
  • Oversee the Family and Community Outreach Program.
  • Work with the advocacy team to deliver trainings on the Commercial Sexual Exploitation of Children and Youth (CSEC).
  • Service provider/user navigation for NSTAY participants and TESS partnership network.
  • Develop and deliver public presentations and workshops in collaboration with NSTAY outreach workers.
  • Acts as a conduit between NSTAY and TESS to identify and report systemic trends in the program to the Manager of Research and Advocacy.
  • Serves in community/sector task forces and committees as appropriate.
  • Participates in YWCA and community-based advocacy activities that are consistent with YWCA policies.
  • Ensures the maintenance of all files, information systems, and databases related to areas of responsibility.

Requirements:

  • Undergraduate degree in a related field or equivalent work experience.
  • Strong clinical support skills, high level of computer literacy and advocacy skills.
  • Experience working with people from diverse cultural, social, and economic backgrounds.
  • Knowledge of community-based, trauma-informed, and harm reduction practices are essential.
  • Must be available for emergency and on-call duties.
  • Flexible, adaptable, and able to work in an environment that is not always predictable is a must.
  • Must be able to provide current Child Abuse Registry and Criminal Record checks with a Vulnerable Sector check upon hiring.

What We Offer:

  • Casual dress
  • Dental care
  • Flexible language requirement: French not required