Guest Services Team Lead

1 week ago

Vancouver, British Columbia, Canada Capbridge Full time
Job Title: Guest Services Team Lead - Operations

Capbridge is seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Guest Services team.

Key Responsibilities:
  • Guest Services Operations: Assist Operations Supervisors in daily operational procedures, fulfill guest-facing positions, and maintain high standards of presentation and cleanliness.
  • Leadership: Step into a supervisory role as required, assist leadership team, and ensure daily rotations are accurate. Provide feedback to Operations Supervisors and Assistant Operations Manager on departmental operations and team performances.
  • Health & Safety: Ensure health and safety requirements are followed, report hazards, and maintain a clean and safe work environment.
Requirements:
  • Minimum 1 full season experience in a Guest Services role.
  • POS experience and knowledge of Galaxy system an asset.
  • Ability to work successfully in a team environment and contribute positively.
  • Occupational First Aid, level 1, 2 or 3, a strong asset.
  • Second Language is an asset.
Working Conditions:
  • Able to work a variety of shifts, including evenings, weekends, and holidays.
  • Required to be on feet for extended periods and work in various weather conditions.
  • Occasionally required to lift and carry up to 20lbs and climb a step ladder or step stool.

  • Gmr Guest Services Team Lead

    22 hours ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Job Title: Team Lead, Guest Services Join our team as a Team Lead, Guest Services, and be part of a dynamic and customer-focused team at Grouse Mountain Resort. About the Role This is a fantastic opportunity to lead a team of Guest Service Representatives and contribute to delivering exceptional guest experiences. Key Responsibilities Lead a team of Guest...

  • Guest Services Team Lead

    14 hours ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job Title: Guest Services Team LeadJob Summary:We are seeking a highly motivated and experienced Guest Services Team Lead to join our team at Capilano Group. As a key member of our Operations team, you will be responsible for providing leadership and guidance to our Guest Services team, ensuring exceptional guest experiences and maintaining high standards of...

  • Guest Services Team Lead

    12 hours ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job Title: Guest Services Team LeadJob Summary:We are seeking a highly motivated and experienced Guest Services Team Lead to join our team at Capilano Group. As a key member of our Operations team, you will be responsible for providing leadership and guidance to our Guest Services team, ensuring exceptional guest experiences and maintaining high standards of...

  • Gmr Guest Services Team Lead

    3 weeks ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    GMR Guest Services Team Lead Grouse Mountain Resort, 6400 Nancy Greene Way, North Vancouver, British Columbia, Canada Req #1944 Thursday, August 29, Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved...

  • Gmr Guest Services Team Lead

    1 week ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    GMR Guest Services Team LeadGrouse Mountain Resort, 6400 Nancy Greene Way, North Vancouver, British Columbia, Canada Req #1944Thursday, August 29, 2024Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved...

  • Guest Services Team Lead

    1 week ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Group. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Guest Services team.Key ResponsibilitiesLeadership and Team ManagementAssist...

  • Guest Services Team Lead

    7 days ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Group. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Guest Services team.Key ResponsibilitiesLeadership and Team ManagementAssist...

  • Guest Services Team Lead

    5 days ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Group. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Guest Services team.Key ResponsibilitiesLeadership and Team ManagementAssist...

  • Guest Services Team Lead

    5 days ago

    Vancouver, British Columbia, Canada Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Group. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Guest Services team.Key ResponsibilitiesLeadership and Team ManagementAssist...

  • Guest Services Team Lead

    2 weeks ago

    Vancouver, British Columbia, Canada Accoravillage Full time

    Job Title: Guest Services Team Lead - Operations ManagerAbout UsAccoravillage is a leading hospitality company with a strong presence in the industry. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.Job Summary:This position will be working in our Guest Services...

  • Grouse Mountain Guest Services Team Lead

    12 hours ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Guest Services Team Lead OpportunityWe are seeking a highly motivated and customer-focused Guest Services Team Lead to join our team at Grouse Mountain. As a key member of our Guest Services department, you will play a vital role in ensuring our guests have an exceptional experience.Key Responsibilities:Lead a team of Guest Service Representatives, providing...

  • Grouse Mountain Guest Services Team Lead

    3 hours ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Guest Services Team Lead OpportunityWe are seeking a highly motivated and customer-focused Guest Services Team Lead to join our team at Grouse Mountain. As a key member of our Guest Services department, you will play a vital role in ensuring our guests have an exceptional experience.Key Responsibilities:Lead a team of Guest Service Representatives, providing...

  • Guest Services Team Lead

    2 days ago

    Vancouver, British Columbia, Canada Capilano Suspension Bridge Park - Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Suspension Bridge Park. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences, leading a team of Guest Service Agents, and ensuring the smooth operation of our Guest Services...

  • Guest Services Team Lead

    2 days ago

    Vancouver, British Columbia, Canada Capilano Suspension Bridge Park - Capilano Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Guest Services Team Lead to join our Operations team at Capilano Suspension Bridge Park. As a key member of our leadership team, you will be responsible for providing exceptional guest experiences, leading a team of Guest Service Agents, and ensuring the smooth operation of our Guest Services...

  • GMR Guest Services Team Lead

    7 days ago

    Vancouver, British Columbia, Canada Grouse Mountain Resort Full time

    About Grouse Mountain ResortGrouse Mountain Resort is a leading hospitality group recognized for its commitment to exceptional guest experiences. As a 100% Canadian-owned company, we pride ourselves on our people-centric approach, fostering a culture of teamwork, growth, and customer satisfaction.Job SummaryThis role will be a key member of our Guest...

  • GMR Guest Services Team Lead

    7 days ago

    Vancouver, British Columbia, Canada Grouse Mountain Resort Full time

    About Grouse Mountain ResortGrouse Mountain Resort is a leading hospitality group recognized for its commitment to exceptional guest experiences. As a 100% Canadian-owned company, we pride ourselves on our people-centric approach, fostering a culture of teamwork, growth, and customer satisfaction.Job SummaryThis role will be a key member of our Guest...

  • Food Service Team Lead

    7 days ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    About EightSix NetworkWe are a dynamic and award-winning comfort food restaurant with a strong commitment to quality service and customer satisfaction. Our team is dedicated to providing an exceptional dining experience for our guests.Job SummaryWe are seeking a professional and experienced Food Service Team Lead to join our team at EightSix Network. The...

  • Food Service Team Lead

    1 week ago

    Vancouver, British Columbia, Canada EightSix Network Full time

    About EightSix NetworkWe are a dynamic and award-winning comfort food restaurant with a strong commitment to quality service and customer satisfaction. Our team is dedicated to providing an exceptional dining experience for our guests.Job SummaryWe are seeking a professional and experienced Food Service Team Lead to join our team at EightSix Network. The...

  • Guest Services Representative

    7 days ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the Onni Group. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest inquiries and resolve issues in a timely...

  • Guest Services Representative

    1 week ago

    Vancouver, British Columbia, Canada Onni Group Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the Onni Group. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRespond to guest inquiries and resolve issues in a timely...