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Night Operations Manager
3 months ago
The Night Operations Manager at Westport Properties Inc. is a pivotal role responsible for overseeing multiple storage facilities during night hours. This position is designed for individuals who excel in leadership and operational excellence.
Key Responsibilities:
As a Night Operations Manager, you will:
1. Lead and develop a team of site managers across various locations, ensuring high levels of customer satisfaction and operational efficiency.
2. Monitor and analyze financial performance metrics to drive profitability and identify areas for improvement.
3. Conduct regular audits and inspections of facilities to ensure compliance with company standards and industry regulations.
4. Manage rental rates, discounts, and additional income sources effectively.
5. Hire and train site managers, fostering a culture of continuous improvement and exceptional service.
6. Address operational challenges and implement solutions to maintain smooth operations during night shifts.
Qualifications:
The ideal candidate will possess:
- A minimum of 3-5 years of experience in retail management, customer service, or multi-unit management.
- Strong leadership skills with a focus on team development and customer engagement.
- Proficiency in financial analysis and management information systems.
- Excellent communication skills to interact effectively with staff and leadership.
- A valid State Driver's License and reliable transportation for business-related travel.
Work Environment:
This role requires regular attendance in accordance with company policies and may involve outdoor exposure depending on facility locations. Flexibility to travel up to 50% of the time is essential.
Benefits:
Westport Properties Inc. offers a comprehensive benefits package, including paid holidays and recognition programs for outstanding performance. Join us in our mission to provide exceptional storage solutions while fostering a supportive and inclusive workplace.