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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Crunch Fitness (CFC003). As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a welcoming and inclusive atmosphere in our club.
Key Responsibilities- Membership Sales: Meet and exceed sales targets by promoting membership sales and upgrades to existing members.
- Customer Service: Provide exceptional service to members and guests, responding to their needs and resolving any issues in a timely and professional manner.
- Facilities Management: Ensure that the club facilities are clean and well-maintained, adhering to our high standards of cleanliness and organization.
- Communication: Communicate effectively with members and guests, providing clear and concise information about club services and promotions.
- Teamwork: Collaborate with other team members to achieve common goals and objectives, supporting each other to deliver exceptional results.
- Availability: Must be available to work a variety of shifts, including evenings and weekends.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with people of all ages and backgrounds.
- Customer Service Skills: Proven customer service skills, with the ability to provide exceptional service in a fast-paced environment.
- Computer Skills: Basic computer skills, with the ability to learn and use our club software and systems.
- Competitive Salary: A competitive salary and benefits package, including employee discounts and training opportunities.
- Opportunities for Advancement: Opportunities for career advancement and professional development, with a focus on promoting from within.
- Fun and Supportive Work Environment: A fun and supportive work environment, with a team of like-minded individuals who are passionate about delivering exceptional results.
