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Operations Manager

2 months ago


Valemount, British Columbia, Canada Petro Canada Full time
Job Summary

Petro Canada is seeking a highly skilled and experienced Operations Manager to lead our retail store operations. As a key member of our team, you will be responsible for directing and controlling daily operations, evaluating performance, and making strategic decisions to drive business growth.

Key Responsibilities
  • Operations Management: Direct and control daily store operations, ensuring seamless execution of sales, customer service, and inventory management.
  • Performance Evaluation: Regularly evaluate store performance, identifying areas for improvement and implementing strategies to enhance sales, customer satisfaction, and operational efficiency.
  • Staff Management: Manage and supervise store staff, providing guidance, training, and development opportunities to ensure a high-performing team.
  • Market Research: Conduct market research and analysis to determine consumer demand, competitor activity, and market trends, informing strategic business decisions.
  • Marketing Strategies: Develop and implement effective marketing strategies to drive sales, increase customer engagement, and enhance brand awareness.
  • Staffing and Recruitment: Determine staffing requirements, recruit, hire, and supervise staff to ensure adequate coverage and high-quality service.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.
  • Experience: 7 months to less than 1 year of experience in a retail management role, with a strong background in operations, customer service, and staff management.
  • Language: Fluency in English, with excellent communication and interpersonal skills.
  • Work Hours: 30 to 40 hours per week, with flexibility to work varied shifts, including evenings and weekends.