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Luxury Accommodation Attendant

3 months ago


Hamilton, Ontario, Canada Accor Hotels Full time

Company Overview
Experience the spirit of Maui at Fairmont Kea Lani, the only all-suite and villa luxury resort in Hawai'i. Located on the stunning shores of Wailea's Polo Beach, this award-winning oceanfront retreat exemplifies the pinnacle of Hawaiian luxury, featuring a cutting-edge spa, island-inspired dining, and genuine cultural experiences.

Employee Benefits:

  • Comprehensive benefits package including Medical, Vision, and Dental coverage, along with extended benefits such as Basic insurance, TDI, and Long-Term Disability for both Full-time and Part-time staff.
  • 401(k) retirement savings plan with a matching program.
  • Complimentary meal provided for employees working over 6 hours per day.
  • Discounts on Food & Beverage at Fairmont Kea Lani (specific to venue and discount may vary).
  • Wellness programs available.
  • Exclusive employee benefit card offering discounted rates at Accor properties worldwide.
  • Access to learning programs through our Academies.
  • Opportunities for personal and professional growth within the property and across the globe.
  • Chance to contribute to our Corporate Social Responsibility initiatives.

Role Overview
As a Suite Attendant, you will play a crucial role in ensuring our guests feel valued by maintaining a welcoming, clean, and comfortable environment.

Key Responsibilities:

  • Performing cleaning duties in guest suites in accordance with Fairmont standards, including dusting, organizing guest belongings, preparing beds, and managing linen.
  • Reporting on the condition of bedding and performing daily cleaning tasks, as well as special projects aimed at enhancing the overall cleanliness and upkeep of the resort.
  • Efficiently managing time to complete all assigned tasks based on shift requirements.
  • Ensuring proper use of cleaning supplies and equipment, and reporting any equipment malfunctions.

Qualifications:

  • A warm and friendly demeanor; prior experience in housekeeping is advantageous.
  • Ability to work collaboratively within a team with minimal supervision.
  • Proactive in anticipating and addressing guest needs while maintaining a professional and welcoming attitude.
  • Manual dexterity to perform essential functions and operate cleaning equipment effectively.

Working Conditions:

  • Ability to lift and carry up to 30 lbs.
  • Capability to push and pull weights of up to 100 lbs.
  • Frequent standing, walking, and reaching.
  • Regular lifting, carrying, pushing, and pulling.
  • Occasional crouching, bending, stooping, and kneeling.
  • Requires grasping, writing, repetitive motions, listening, hearing, and visual acuity.

Additional Information:
All candidates must possess identification that verifies authorization to work in the United States as outlined in the Immigration Reform and Control Act of 1986 (IRCA). This position does not offer sponsorship for work visas. Resumes submitted that do not meet these requirements will not be considered.

Diversity & Inclusion Commitment:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent.

Join our team today: Explore our website to learn more about the opportunities available at Fairmont Hawai'i.

Why choose Accor?
Join the Accor Group, a network of over 45 brands, 5,600 hotels, and 10,000 restaurants and lifestyle venues, where your individuality is appreciated, and your growth potential is limitless. Every action you take contributes positively to the experiences of our guests, your colleagues, and the planet, helping to shape the future of responsible hospitality.

Hospitality is a work of heart.