Production Manager
2 months ago
Job Summary:
Under the general direction of the Regional Director, Sales & Catering, this position is responsible for the overall management and production of a show theatre operation while establishing a safe and welcoming work environment for all employees. This role is responsible for assisting with the planning and directing of show theatre productions, ensuring adherence to all policies and procedures, motivating and leading by example, and providing a learning environment. Develops performance objectives and delivers performance evaluations for direct reports, implements all new show theatre production initiatives as directed; actively participates in the recruitment and hiring process.
Key Responsibilities:
- Provides leadership, direction, and mentoring to the show theatre production operation, as well as develops performance objectives and delivers performance evaluations for direct reports.
- Implements show theatre production operational strategic plans as directed.
- Reviews rider documentation and implements related requirements.
- Purchases or rents equipment for audio or sound; musical instruments if requested.
- Liaises with Tour Managers to ensure compliance with rider documents and to fulfill any additional approved requirements.
- Sets up and breaks down venue as per plan.
- Troubleshoots equipment or service issues as escalated.
- Orders appropriate staff through established vendor lists.
- Schedules and supervises staff; edits timesheets.
- Coordinates with the cleaning contractor or other service to fulfill dressing room requirements.
- Orders and coordinates backstage passes.
- Liaises and communicates effectively with all appropriate operational departments.
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership, and employees).
- Ensures compliance with licensing laws, health and safety, and other statutory regulations.
- Performs other duties as assigned or directed.
Requirements:
- Post-Secondary education in entertainment production or suitable combination of education and experience an asset.
- SIR, Smart Serve, or IGB Certificate.
- Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.
- Minimum 5 years of experience in show production management.
- Superior skills in Microsoft Office: Microsoft Word, Excel, and Outlook.
- Excellent communication skills (both oral and written), interpersonal, organization, and negotiation skills.
- Ability to obtain the criminal background check.
- Live GCE's values on the job: integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving serving excellence.
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