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Gelato Shop Supervisor

2 months ago

MontRoyal, Quebec, Canada Qwelli l'art du gelato inc Full time
About Qwelli l'art du gelato inc

We are a dynamic and growing gelato company seeking a skilled Café Manager to join our team. As a Café Manager, you will be responsible for overseeing the daily operations of our café, ensuring a high level of customer satisfaction, and maintaining a clean and safe working environment.

Key Responsibilities
  • Financial Management
    • Balance cash and complete financial reports, ensuring accuracy and timeliness.
    • Manage inventory and maintain a well-stocked café.
  • Customer Service
    • Provide exceptional customer service, addressing complaints and concerns in a professional manner.
    • Ensure a welcoming and friendly atmosphere for customers.
  • Team Supervision
    • Lead and instruct a team of 5-10 employees, providing guidance and support as needed.
  • Operations Management
    • Plan, organize, and direct daily operations, ensuring efficiency and productivity.
Benefits
  • Financial Benefits
    • Bonus opportunities for outstanding performance.
  • Other Benefits
    • Free parking available for employees.
    • On-site amenities, including a comfortable break room.
    • Paid time off for volunteering or personal days.
Requirements
  • Education
    • No degree, certificate, or diploma required.
  • Experience
    • 1 year to less than 2 years of experience in a similar role.
  • Language
    • Fluency in French is required.