Rental Technician/Cashier

2 weeks ago

Revelstoke, Canada Revelstoke Mountain Resort Full time
About the Role

We are seeking a highly motivated and customer-focused Rental Technician/Cashier to join our team at Revelstoke Mountain Resort. As a key member of our Rental Shop team, you will be responsible for providing exceptional service to our guests, ensuring they have a memorable experience on the mountain.

Key Responsibilities
  • Maintaining and Preparing Rental Equipment: Ensure all rental equipment is properly maintained, prepared, and ready for guests.
  • Guest Service and Sales: Provide excellent customer service, ensuring guests are properly fitted with rental equipment and making sales recommendations to enhance their experience.
  • Point of Sale Operations: Operate the POS system for rental sales, accurately processing transactions and handling cash.
  • Cleanliness and Organization: Maintain a clean and organized Rental Shop, ensuring a positive experience for guests.
  • Daily Cash Outs: Perform daily cash outs, accurately reconciling transactions and maintaining a secure environment.
Requirements and Qualifications
  • Excellent Customer Service Skills: Provide exceptional service to guests, ensuring a memorable experience on the mountain.
  • Experience Handling Cash: Accurately handle cash transactions, maintaining a secure environment.
  • Fluent in English: Communicate effectively with guests, ensuring a positive experience.
  • Team-Oriented: Work collaboratively with the Rental Shop team to achieve goals and provide exceptional service.
  • Ability to Work Alone: Work independently, making decisions and taking initiative to ensure a positive guest experience.
  • General Rental Knowledge: Possess knowledge of rental equipment, sizing, and product knowledge to provide excellent service to guests.
Benefits and Perks
  • Free Season Pass: Enjoy unlimited access to the mountain, exploring the terrain and enjoying the scenery.
  • Discounted Lift Tickets: Share the experience with friends and family, enjoying discounted lift tickets.
  • Discounts at Resort Outlets: Take advantage of discounts at the resort's restaurants, retail, rental, and repair outlets.

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