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Retail Store Operations Manager
2 months ago
We are seeking a highly skilled Retail Store Supervisor to join our team at Dik's Market House. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a positive customer experience, and driving sales growth.
Key Responsibilities- Staff Supervision: Lead and motivate a team of 3-4 sales staff, providing guidance and support to ensure excellent customer service and sales performance.
- Sales Floor Management: Assign sales staff to duties, authorize returns, and establish work schedules to optimize sales and customer satisfaction.
- Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and minimizing stockouts or overstocking.
- Reporting and Analysis: Prepare regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Customer Service: Resolve customer complaints and issues promptly, ensuring a positive shopping experience.
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years of retail management experience
- Language: English
- Work Hours: 40 hours per week
