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Banquet Service Specialist

3 months ago

Toronto, Ontario, Canada Shangri-La Full time

Shangri-La Toronto - Banquet Service Specialist

Become an integral part of the Shangri-La Toronto family, where we pride ourselves on delivering exceptional guest experiences within our Banquets division. We seek dedicated individuals who are committed to service excellence and exemplify genuine hospitality. As a Banquet Service Specialist, your primary role will be to ensure that guests receive unparalleled service and enjoy a remarkable dining experience.

Key Responsibilities:

  • Exhibit creativity, dedication to service excellence, and warm hospitality
  • Meet service expectations with sincere care and professionalism
  • Collaborate effectively with team members while upholding hotel standards
  • Maintain high-quality service and cleanliness at all times
  • Welcome guests, attend to their needs, and ensure a tidy dining environment
  • Address customer concerns and deliver outstanding service
  • Comply with food safety and hygiene regulations

Requirements:

  • Prior experience in fine dining or luxury service environments
  • A minimum of 2 years of relevant professional experience
  • Willingness to work evenings, weekends, and holidays
  • Smart Serve and Food Safe Level 1 certification
  • Eligibility to work in Canada