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IT Infrastructure, Senior Technical Lead

2 months ago


Greater Calgary Metropolitan Area, Canada Synopsys Software Integrity Full time
About the Synopsys Software Integrity Group (SIG)

Synopsys Software Integrity Group is a leading provider of software security and quality solutions. Our mission is to help organizations build secure, high-quality software that minimizes risks while maximizing speed and productivity.

We provide a comprehensive suite of solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open-source components, and application behavior. Our solutions include static analysis, software composition analysis, and dynamic analysis tools that are designed to work seamlessly together to provide a complete view of an organization's software security posture.

Job Summary

We are seeking an experienced IT Infrastructure Senior Engineer to join our core team. As an IT Infrastructure Senior Engineer, you will be responsible for designing and executing IT infrastructure solutions for our global organization. You will work closely with other IT teams to ensure the availability, performance, and security of our corporate IT systems and services.

Key Responsibilities
  • Design and Implement IT Infrastructure Components: Design, implement, and maintain IT infrastructure components, such as Microsoft 365 Enterprise, business applications, network devices, cloud services, and virtualization platforms.
  • Troubleshoot and Resolve Complex IT Issues: Troubleshoot and resolve complex IT issues and incidents, and provide root cause analysis and recommendations.
  • Monitor and Optimize IT Infrastructure Performance: Monitor and optimize the IT infrastructure performance, capacity, and availability, and implement proactive measures to prevent issues and outages.
  • Develop and Update IT Infrastructure Documentation: Develop and update IT infrastructure documentation, policies, procedures, and best practices.
  • Evaluate and Recommend New IT Solutions: Evaluate and recommend new IT solutions and technologies that can improve the efficiency and effectiveness of our IT operations and services.
  • Collaborate with Other IT Teams: Collaborate with other IT teams and departments, such as engineering, product management, finance, HR, and operations, to understand their IT needs and requirements, and provide appropriate solutions and support.
  • Manage and Execute IT Projects: Manage and execute IT projects, such as migrations, upgrades, integrations, and deployments, and ensure they are delivered on time, within budget, and according to specifications and standards.
  • Provide Technical Leadership and Mentoring: Provide technical leadership and mentoring to other IT engineers and staff, and share knowledge and best practices.
Requirements
  • Bachelor's Degree in Computer Science or Related Field: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.
  • Minimum 5 Years of Experience in IT Infrastructure Engineering: Minimum 5 years of experience in IT infrastructure engineering, administration, or support, preferably in a large and complex IT environment.
  • In-Depth Knowledge of Microsoft 365 Enterprise: In-depth knowledge and hands-on experience with Microsoft 365 Enterprise, including Exchange Online, SharePoint Online, Teams, OneDrive, and Azure AD.
  • Experience with Networking Technologies and Protocols: Experience with various business applications, such as ERP, CRM, BI, and HRIS, and their integration with Microsoft 365 and other IT systems.
  • Experience with Cloud Computing Platforms and Services: Experience with cloud computing platforms and services, such as AWS, Azure, or Google Cloud, and their configuration, management, and security.
  • Experience with Virtualization Technologies and Platforms: Experience with virtualization technologies and platforms, such as VMware, Hyper-V, or KVM, and their administration and optimization.
  • Experience with Linux and Windows Server Operating Systems: Experience with Linux and Windows server operating systems and administration, including scripting, automation, and security.
  • Ability to Troubleshoot and Solve Complex IT Problems: Ability to troubleshoot and solve complex IT problems, provide effective solutions and recommendations.
  • Excellent Communication and Interpersonal Skills: Excellent communication and interpersonal skills, and ability to work well with different teams and stakeholders.
  • Relevant Certifications: Relevant certifications, such as ITIL, MCSE, CCNA, AWS, or Azure, are an advantage.