Solutions Designer

3 weeks ago

Toronto, Ontario, Canada Randstad Canada Full time
Solutions Designer Job Description

Randstad Canada is seeking a skilled Solutions Designer to join our team. As a Solutions Designer, you will be responsible for designing hosting technology solutions based on client service specifications, standards, policies, best practices, and cost models to meet client application business requirements and project/initiative deliverables.

Key Responsibilities:
  • Design hosting technology solutions based on client service specifications, standards, policies, best practices, and cost models.
  • Meet client application business requirements and project/initiative deliverables.
  • Collaborate with cross-functional teams to gather client business requirements and develop solutions.
  • Participate in the development of solutions and provide advice on short/long-term solution service development activities.
  • Assess performance and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement.
Requirements:
  • 7+ years of experience in Siebel or Adobe AEM Solution implementation.
  • Demonstrated experience with change management methodologies.
  • Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT).
  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
  • Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage, and SAN, and personal computer system technologies.
  • Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures, and direction, cost models, and procurement processes.
  • Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment, and standards.
  • Ability to participate in the development of solutions and provide advice on short/long-term solution service development activities.
  • Knowledge of leading-edge technologies design criteria, security, and recovery procedures, preparation of technical specifications for installation, testing, and performance of integrated, multi-services systems; assess performance and capacity of existing systems making recommendations for improving performance and develop technical documentation.
  • Experience planning, migrating, implementing, and sustaining large complex system development projects.
  • Knowledge of technology developments, trends, and new products to evaluate application to client short and long-term technology requirements.
  • Basic knowledge of project management methodology (e.g. PMBOK), analytical tools, and processes.
  • Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
  • Experience designing and developing large, complex, highly available, mission-critical server applications.
  • Experience with systems evaluation to assess conditions, technical performance, and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement.
Technical Solution and Development Skills:
  • At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies.
  • Experience with developing business design document, functional & non-functional requirements.
  • Experience with developing high-level application flows to support the business requirements.
  • Experience in developing functional design document.
  • Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions.
  • Experience with solutions and designs with user experience and accessibility (WCAG/AODA).
  • Experience conducting user research and usability testing.
  • Experience developing user personas and user journey maps.
  • Experience analyzing user feedback and designing solutions to address user issues and pain points.
  • Experience creating wireframes and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD.
  • Experience researching and applying industry best practices.
  • Demonstrated experience in developing use cases (business/system), identifying and documenting business rules.
  • Demonstrated experience with the creation and analytical process of business requirement documents.
  • Demonstrated experience in identifying risk and providing solutions.
  • Demonstrated experience with creating quality assurance plan and writing test cases.
Soft Skills:
  • Strong communication skills; both written and verbal.
  • Ability to develop and present new ideas and conceptualize new approaches and solutions.
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  • Demonstrated ability to work effectively with functional and technical teams.
  • Demonstrated ability to participate in a large team and work closely with other individual team members.
  • Proven analytical skills and systematic problem-solving.
  • Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change.
  • Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical team.
Public Sector Experience:
  • Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
  • Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity, and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention, and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups, and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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