Retail Operations Supervisor

3 months ago

Surrey, British Columbia, Canada PATEL SUPERMARKET Full time
Position Overview

The Retail Operations Supervisor at PATEL SUPERMARKET plays a crucial role in overseeing daily store activities, ensuring optimal performance and customer satisfaction.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role
Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff members.
  • Manage inventory and place orders for merchandise.
  • Authorize product returns as necessary.
  • Create and manage employee work schedules.
  • Engage in direct sales activities.
  • Compile and analyze reports on sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems.
  • Supervise and coordinate team activities to enhance productivity.
Personal Attributes
  • Strong client focus and service orientation.
  • Excellent interpersonal communication skills.
  • Highly organized and detail-oriented.
  • Dependable and trustworthy.
  • Collaborative team player.
Community Support Initiatives
  • Assist newcomers and refugees with immediate settlement needs, including housing and transportation.
  • Facilitate social and labor market integration for newcomers.
  • Engage in recruitment efforts for displaced individuals.
  • Support foreign credential recognition for newcomers.
  • Provide mentorship programs pairing newcomers with experienced staff.
Youth and Diversity Support
  • Offer mentorship and networking opportunities for youth.
  • Provide coaching and mentorship for Indigenous workers.
  • Implement mentorship programs for visible minorities.
Job Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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