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Retail Store Manager

1 month ago

Stony Plain, Canada The UPS Store #392 Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at The UPS Store #392. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of 1-2 employees, including cashiers and staff in various areas of responsibility.
  • Customer Service: Provide exceptional customer service, resolving issues and responding to customer requests and complaints in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
  • Sales and Merchandising: Sell merchandise, authorize returns, and maintain a visually appealing store environment.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters, providing insights to drive business growth.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1 year to less than 2 years of retail management experience.
  • Language: Fluency in English.
  • Work Environment: Fast-paced retail environment with a combination of sitting, standing, and walking.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Collaborative Team: A collaborative and supportive team environment.