Client Success Specialist

4 weeks ago


Canada Incognito Software Systems Inc Full time

Job Title: Client Success Specialist

Company: Incognito Software Systems Inc

We are looking for a dedicated and motivated individual to join our organization as a Client Success Specialist. The successful candidate will possess a background in Client Success and/or Sales, demonstrate strong organizational skills, and thrive in both collaborative and independent work environments. A passion for goal-setting and data analysis is essential.

  • Serve as the primary Client Success representative for designated accounts
  • Maintain up-to-date account information in CRM platforms
  • Oversee and resolve high-priority service desk inquiries for assigned clients
  • Facilitate the onboarding process for new clients post-implementation

Qualifications:

  • 1-2 years of experience in Client Success, Account Management, Consulting, Solutions Engineering, or a similar domain
  • 3+ years of experience in the same field
  • Certified Client Success Management Professional

At Incognito Software Systems Inc, you will engage in meaningful projects from the outset and benefit from a comprehensive range of perks, including health insurance, life and disability coverage, retirement plans, paid time off, and a supportive work culture with colleagues from various backgrounds.

We are dedicated to fostering an inclusive workplace and offer equal opportunities to all qualified candidates without discrimination based on any factors.



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