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Department Lead

2 months ago

SaintJeansurRichelieu, Quebec, Canada The Home Depot Canada Full time
{"title": "Department Supervisor", "description": "

Unlock Your Potential as a Department Supervisor at The Home Depot Canada

As a Department Supervisor, you will play a vital role in leading and inspiring our associates to deliver exceptional customer service and achieve top-line sales. You will be responsible for ensuring department staffing levels meet business needs, managing associate performance, and reviewing sales and other reports to drive sales and improve operations.

What We Offer:

  • Health and Dental Benefits for Full-Time Associates
  • Profit Sharing and Stock Purchase Plan
  • Paid Training & Career Development
  • Tuition Reimbursement
  • The Home Depot Values that Foster Teamwork and Camaraderie

Key Responsibilities:

  • Leading and Inspiring Associates to Build Relationships with Customers, Associates, and Peers
  • Ensuring Department Staffing Levels Meet Business Needs
  • Managing Associate Performance through Development, Communication, Rewards, and Recognition
  • Reviewing Sales and Other Reports to Drive Sales and Improve Operations
  • Maintaining 100% In-Stock and Overhead Organizational Plans
  • Investigating, Resolving, and Escalating Customer Issues as Appropriate
  • Communicating Store Sales, Events, and Promotional Activities through Rallies and Weekly Department Meetings
  • Ensuring Safety and Asset Protection Standards and Protocols are Clearly Communicated and Followed

Requirements:

  • Ability to Work a Flexible Schedule, Including Days, Evenings, and Weekends
  • Excellent Organizational, Interpersonal, and Customer Service Skills
  • Excellent Decision-Making Ability and Problem-Solving Skills
  • 1-2 Years Experience as a Supervisor or Leading Teams
", "lang_code": "en"}