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Room Care Specialist
3 months ago
The Room Care Specialist at Knight Hotel Inc. plays a crucial role in maintaining the cleanliness and overall presentation of guest accommodations. This position requires a keen eye for detail and a commitment to providing exceptional service to our guests.
Key Responsibilities- Cleaning Duties: Sweep, mop, wash, and polish floors to ensure a pristine environment.
- Dusting and Vacuuming: Dust furniture and vacuum carpets, area rugs, draperies, and upholstered furniture.
- Bed Management: Make beds and change sheets regularly.
- Supply Distribution: Distribute clean towels and toiletries to guest rooms.
- Linen Management: Stock the linen closet and launder clothing and household linens.
- Sanitation: Clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
- Guest Assistance: Attend to guests' requests for extra supplies or other items, providing basic information on hotel facilities.
- Waste Management: Pick up debris and empty trash containers throughout the premises.
- Personal Hygiene Support: Assist clients with bathing and other aspects of personal hygiene as needed.
- Light Maintenance: Perform light housekeeping and cleaning duties, including washing windows, walls, and ceilings.
- Customer Service: Address customers' complaints or concerns with professionalism.
This role operates in a fast-paced environment that requires the ability to work under pressure and meet tight deadlines. The position involves repetitive tasks and handling heavy loads, making it physically demanding.
Personal AttributesThe ideal candidate will demonstrate:
- Punctuality and dependability
- Client-focused approach
- Strong interpersonal skills
- Excellent oral and written communication
- Flexibility and initiative
- Organizational skills and reliability
- Team-oriented mindset
While prior experience is considered an asset, it is not mandatory. The position is permanent, requiring a commitment of 32 to 40 hours per week. Proficiency in English is essential for effective communication.
