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Retail Sales Associate

2 months ago

Rimouski, Quebec, Canada Genuine Canadian Corporation Full time

About Us

Genuine Canadian Corporation is a leading retailer of apparel for babies and young children. Our company owns several well-known brands, including Carter's and OshKosh B'gosh, and operates over 1,000 stores across North America.

Job Summary

We are seeking a Sales Associate to join our team. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Provide a warm welcome to customers and offer assistance with product selection, features, and benefits
  • Resolve customer inquiries in a confidential and proactive manner, compensating for a high volume of customers in a busy retail environment
  • Respond to customer needs through omnichannel support to ensure a positive shopping experience
  • Process and execute transactions at the point of sale
  • Restock shelves and expedite shipments as needed
  • Implement and execute promotional events and loyalty programs for customers
  • Minimize in-store losses by providing exceptional customer service and maintaining a secure and clean store environment

Requirements

  • Positive and solution-oriented attitude
  • Proven customer service and engagement skills
  • Effective verbal and written communication skills
  • Ability to multitask and manage multiple responsibilities

Physical Demands

  • Lift up to 40 pounds as needed, with frequent opportunities to bend, stoop, stretch, push, and pull
  • Stand or walk for extended periods, climb stairs, and use an escalator
  • Be available to work varied schedules, including days, nights, weekends, and holidays

Equal Opportunities Employer

Genuine Canadian Corporation is an equal opportunities employer and encourages all interested and qualified candidates to apply. If you require any type of accommodation, please do not hesitate to contact us.