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Food Service Supervisor

2 months ago

Vaughan, Ontario, Canada Dr Laffa Bakery Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Dr Laffa Bakery. As a key member of our bakery team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service counter attendants and food preparers
    • Lead and motivate a team of kitchen and food service helpers to achieve exceptional results
  • Quality Control and Assurance
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations
    • Conduct regular quality checks to maintain high standards of food preparation and presentation
  • Operational Management
    • Establish methods to meet work schedules, ensuring efficient use of resources and minimizing waste
    • Prepare and submit reports on sales, inventory, and customer feedback
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Provide exceptional customer service, ensuring a positive experience for all customers
Requirements
  • Education and Experience
    • 2 years to less than 3 years of experience in a food service supervisory role
    • Registered Apprenticeship certificate or equivalent
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction
    • Standing for extended periods, with regular breaks
  • Personal Qualities
    • Client focus, with a commitment to exceptional customer service
    • Efficient interpersonal skills, with the ability to work effectively in a team
    • Flexibility, with a willingness to adapt to changing circumstances
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment