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Retail Sales Associate, Metrotown

2 months ago

Burnaby, British Columbia, Canada Bell Canada Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at our Metrotown location. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions.
  • Drive sales growth by identifying opportunities to upsell and cross-sell products and services.
  • Stay up-to-date on product knowledge, features, and benefits to provide accurate and informed advice to customers.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a strong track record of providing exceptional service and resolving customer complaints.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong product knowledge and sales skills, with the ability to identify opportunities to upsell and cross-sell products and services.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

Bell Canada is a leading telecommunications company, committed to providing exceptional customer service and innovative solutions to our customers. We are proud to be a diverse and inclusive workplace, where everyone has the opportunity to succeed and grow.