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Nighttime Transportation Specialist

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

Seeking a Nighttime Transportation Specialist

Are you ready to embark on a fulfilling career with one of Canada's leading and diverse hospitality organizations? Easton's Group of Hotels, which proudly manages a portfolio of 20 hotels and is continually expanding, is looking for dedicated individuals to enhance our dynamic team. We value your skills and are committed to fostering your professional growth through exceptional benefits and opportunities.

About Easton's Group of Hotels

Our flagship property, the Westin Toronto Airport , is conveniently located near a major international airport and offers top-notch amenities including a state-of-the-art fitness studio, a heated indoor pool, and various dining options. We prioritize community involvement and the well-being of our team members, ensuring a supportive environment for both staff and guests.

Key Responsibilities

  • Efficiently transport luggage to and from guest accommodations, ensuring safe handling and storage as requested.
  • Provide timely transportation for guests to and from the airport and other designated locations.
  • Offer courteous and accurate local directions to enhance guest experiences.
  • Promote hotel facilities and services, as well as local attractions, to guests.
  • Address guest complaints promptly and inform management of significant issues.
  • Conduct regular property inspections to identify and report safety concerns.
  • Respond to safety issues raised by guests and staff.
  • Administer first aid as necessary and complete incident reports within required timelines.
  • Foster teamwork and quality service through effective communication with other departments.
  • Maintain cleanliness around the hotel entrance and surrounding areas.
  • Perform additional duties as assigned, which may include handling dry cleaning and delivering messages.

Qualifications

  • High School diploma or equivalent, with prior experience in guest services or hospitality preferred. Fluency in English is required; additional languages are a plus.
  • Valid driver's license (G) with a clean driving record is essential.
  • Must possess a valid driver's license (F); holders of Class C, B, or E licenses may also operate vehicles in Classes F.
  • Physical requirements include the ability to lift and carry items weighing up to 100 pounds, as well as mobility throughout public areas.
  • Strong communication skills are vital for interacting with guests and completing necessary documentation. Flexibility to work nights, weekends, and holidays may be required.

At Easton's Group of Hotels, we believe in creating an inclusive workplace that values diversity and promotes equity. We are committed to ensuring a bright future for all our employees.